Yes, all tours can be booked online, swiftly and securely.
We offer a door to door service.
All our tours start from central London. This could be your Hotel, AirBnB or a private address.
As Official London “Blue Badge” Tourist Guides our prices reflect the high quality service we provide. However we are not obliged to pay anyone a commission for our services. This means our prices are between 25% to 45% cheaper than other providers.
Note that although we are on Trip Advisor, you cannot book with us via their website as they expect a 25% commission from us.
Yes, we only offer luxury private tours by car and private walking tours.
Yes, once you have booked our services, your booking form will have all our current licence details, including that of the driver guides and the vehicle which are also licensed.
Yes, all private tours by car are guided by licensed tourist guides and advanced drivers
We use the fully electric Mercedes-Benz EQV300 people carrier, a very luxurious and comfortable vehicle.
The Mercedes-Benz EQV300 vehicle that we use has the capacity for 6 adult passengers . 7 seats if you include your driver guide.
As our prices are fixed it does not matter how many passengers are in your group.
Yes, you may pay your outstanding balance in British Stirling £, USA $ or even Euros € on the day of your tour. If you wish to pay by card please note a 5% handling fee will be charged by the card provider.
Please note old bank notes no longer in circulation will not be accepted.
As professional tourist guides we are in high demand. We ask you to make a full payment during the online booking process as to guarantee your tour date.
On the day of you tour please remember that any amount due must be settled with your tour guide at the start of your tour.
There are only 2 of us. Our aim is to offer a high quality product. If we are available the date will show as available on the website.
Yes, the price you pay is the final price of your tour. Note however that as tours are customisable entry fees are not included.
Yes, you can pay in US $ Dollars on the day. Ask your guide for the current exchange rate to make sure you get a good rate.
No, your tour price is final.
Note however that entrance fees, lunch, refreshments and gratuities are not included.
If you wish to cancel within 5 days/120 hours of the start of your tour there is a 100% cancellation fee.
If you wish to cancel prior to the 5 days/120 hours there will be a 5% cancellation fee to cover bank fee of the price of your tour only.
Note any purchased entrance fees are non-refundable.
Charging and parking charges are included in you tour price.
Our private tours are door-to-door, as long as your pick up is in Central of London. 90% of Tourists stay in the Centre of London, but if you believe your hotel may be outside the area let us know by email before you book.
Yes, there are charging points in our vehicles. You can use your own cable or the ones supplied by your driver guide.
Yes, on all Full Day tours at your chosen time, your driver guide will give you a minimum 1 free hour for lunch.
That is ok, leave the London Address pick-up point blank. You can update us later by email.
Yes, we offer one complementary bottle of water per passenger.
No, gratuities are not included but are welcomed.
A 10% gratuity is common practice in the UK.